Frequently Asked Questions
Everything you need to know about your Oasis Society experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to more countries soon, so stay tuned for updates!
How do I know which size to choose?
Each product page features a detailed size guide tailored to that specific garment. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Can I modify or cancel my order after it's been placed?
To ensure fast delivery, we process orders quickly. You can request a cancellation within 1 hour of purchase by contacting our support team, but we cannot guarantee changes after that window.